Terms & Privacy

Alpha tester notice — last updated February 2026

What data we store

When you use Ask, with Patience, we store the following information associated with your account:

  • Your organization profile (name, mission, budget, goals, etc.)
  • Donor records you create or import
  • Conversation history with the AI coach
  • Usage events (session starts, conversations started, donors created)

Where your data is stored

All application data is stored in Supabase cloud infrastructure (PostgreSQL database with row-level security).

Third parties that process your data

Anthropic (Claude API)

Processes all conversation text, including your organization and donor context sent in each API call. Per Anthropic's commercial API terms, inputs and outputs are not used for model training by default. Methodology book text is cached by Anthropic for up to 1 hour per session for performance (ephemeral caching, not permanent storage).

OpenAI (Whisper API)

Processes audio recordings for transcription only, when you use the voice input feature. Per OpenAI's API terms, API inputs are not used for training by default. OpenAI may retain API inputs for up to 30 days for abuse monitoring purposes.

Data retention

Your data is retained indefinitely during the alpha period. This is needed for testing and validation of the product.

Requesting data deletion

You can request deletion of your data at any time by emailing help@askwithpatience.com. Deletion requests are handled manually within 48 hours.

Sensitive data guidance

This system stores donor information you enter. You are responsible for ensuring you have the right to store and process this information.

Do not include highly sensitive personal data in donor notes — for example, health conditions, addiction or recovery status, immigration status, or legal matters.

If this information is relevant to your fundraising relationship, note it in general terms (e.g., "going through a difficult personal situation") rather than specifics.

About the advice Patience provides

Patience is an AI tool, not a professional fundraising consultant, financial advisor, or legal advisor. While Patience draws on real fundraising methodology and expertise, her suggestions are informational and should not be treated as professional advice.

You are responsible for evaluating any advice, strategy, or recommendation Patience provides before acting on it. Decisions about fundraising strategy, donor communications, and financial matters are ultimately yours to make.

Anthropic's AI technology powers Patience's responses. Like all AI systems, Patience can make mistakes, misunderstand context, or provide suggestions that don't fit your specific situation. Always verify important details, especially dollar amounts, donor information, and strategic recommendations, before acting on them.

By using this alpha product, you acknowledge that neither Ask, with Patience nor its creators are liable for outcomes resulting from actions taken based on Patience's suggestions.